Terms and Conditions

Terms and Conditions

Welcome to The Queer Penguin! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing an order, you accept these terms and conditions in full. Do not continue to use The Queer Penguin's website if you do not accept all of the terms and conditions stated on this page.

1. Introduction

1.1. The terms "we," "us," and "our" refer to The Queer Penguin, the provider of this website and related services.

1.2. "You" refers to the user or customer of our website and services.

1.3. The following terminology applies to these Terms and Conditions, Privacy Statement, and any or all Agreements: "Client," "Customer," "You," and "Your" refers to you, the person accessing this website and accepting the Company’s terms and conditions.

2. Ordering and Products

2.1. By placing an order through our website, you warrant that you are legally capable of entering into binding contracts.

2.2. All orders are subject to availability and confirmation of the order price. We reserve the right to cancel any order without notice at our discretion.

2.3. We strive to display the colors and designs of our products accurately. However, as actual colors you see depend on your monitor, we cannot guarantee that your monitor's display accurately reflects the color of the product on delivery.

3. Pricing and Payment

3.1. Prices for our products are subject to change without notice.

3.2. Payment for all orders is due upon placement of the order. We accept payment via our provider RazorPay, which offers options ranging from UPI to several debit and credit cards.

3.3. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.

4. Shipping

4.1. Shipping costs and estimated delivery times are detailed at the time of checkout. These are estimates and are not guaranteed.

4.2. We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Returns and Refunds

5.1. Our Return & Refund Policy is available on Returns and Refunds

5.2. Products can only be returned according to our Return & Refund Policy.

6. Privacy Policy

6.1. Our Privacy Policy is available on Privacy Policy.

6.2 The Privacy Policy details how we collect, use, and disclose information about our users. By using our website, you consent to our Privacy Policy.

7. Intellectual Property

7.1. All content included on this site, such as text, graphics, logos, images, button icons, audio clips, digital downloads, data compilations, and software, is the property of The Queer Penguin or its content suppliers and protected by international copyright laws.

7.2. You may not systematically extract and/or re-utilize parts of the contents of the website without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of this website.

8. Limitation of Liability

8.1. In no event shall The Queer Penguin, nor any of its officers, directors, employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort, or otherwise.

9. Governing Law & Jurisdiction

9.1. These terms and conditions are governed by and construed in accordance with the laws of India and you irrevocably submit to the exclusive jurisdiction of the courts in Delhi High Court for the resolution of any disputes.

10. Changes to Terms and Conditions

10.1. We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. It is your responsibility to check these Terms and Conditions periodically for changes.

11. Contact Information

11.1. If you have any questions about these Terms and Conditions, please contact us at thequeerpenguin@gmail.com